BOOKINGS  
Bookings made more than 6 weeks in advance, require a 1/3 deposit. Full payment then due 6 weeks before your holiday commences.     
Bookings made less than 6 weeks in advance require full payment. 
Payment is required within 3 days of a provisional booking being made, if no payment is received then we reserve the right to offer the holiday to another customer.
 
BALANCE OF PAYMENT 
Once you have received confirmation of booking, the balance is due six weeks before commencement of holiday.  If this payment is not received by the payment due date we reserve the right to cancel your booking and it will be treated as per the conditions for cancellations (see our cancellation policy below).
 
PAYMENT METHODS 
We accept payments for deposits, or full amounts using cheque, BACS tansfer, Internet Banking or by Credit or Debit Card using PayPal.
Please note : if you pay using PayPal then you are responsible for all fees incurred in the transaction - we will deduct any transaction costs incurred when we refund you your damage deposit. 
Late payments will incur an administration charge of £10.
 
OVERSEAS BOOKINGS 
Overseas guests may pay via PayPal (please see above), or in Sterling by a cheque/foreign draft or by International Bank Transfer. Our Swift and IBAN numbers will be provided on request. 
The hirer is responsible for all bank fees incurred in the transfer. Any charges we incur will be passed on to you via a deduction in your damage deposit.  
 
DAMAGE DEPOSIT 
£100.00 damage deposit payable on all bookings, this will normally be returned to you less any deductions (for breakages, damage, missing items, or extra cleaning costs) within 3 weeks of your departure or we will notify you of any underpayment to be met. 
 
ARRIVAL/DEPARTURE TIMES 
Lettings commence from 4pm on the first day of the tenancy and end at 10am on the last day of the tenancy. If you would like to arrive earler than 4pm, please advise us when booking.  
 
ELIGIBILITY 
*Groups of single persons under the age of 25 years & 
*All male or all female parties in excess of 3 persons will not be accepted.
 
EXTRA PERSONS 
The property may not be occupied by persons other than those named on the booking form. 
 
ALL TENANTS AGREE
*To take good care of the property and to keep and leave the accommodation in a clean and tidy state returning all it's contents ie furniture etc... to the place in which it was found on entry. If this is not the
case he/she will be liable for extra cleaning costs. 
*To pay for any breakages, damage and missing items.
*Not to do anything to make void any insurance policy on the property.
*Not to cause a nuisance to neighbours.
*To allow the owner or their employees reasonable access.   
*To leave the accommodation in such a state and condition that it is suitable for occupation by another hirer. It this is not the case the tenant  will be liable for the
hire charges for the accommodation for the period until it is so available and for any loss or damage which shall be occasioned therby.
*Not to part with possessions of the property, or share it, except with members of the party shown on the booking form.
  
*Not to smoke in the property.  
*All properties are let on the basis that the accommodation is for holiday use only and that no rights to remain in the accommodation exist for the tenant or any person accompanying him/her on holiday.  
 
 PETS
*When pets are permitted an extra charge of £20 each (per week) or £15 each (per Short Break) is required.
*Pets must not be left in the property unattended.
*Pets are not allowed in bedrooms.
*Please bring your pets own bedding (bedding or furnishings provided must not be used).
*Pets must be cleaned thoroughly and be free of sand before entering the property.    
*You are responsible for any damage that they may cause.
*We are not responsible for your pets safety.
 
CANCELLATION POLICY 
Cancellation must firstly be advised by email or telephone, followed by written confirmation within 7 days.
We will endeavour to re-let the property at full cost (or reduced rate if applicable) and, if successful, will refund all monies paid less a £75 administration cost. If the property is not re-let for any reason, the original Hirer is liable for the whole of the rental amount.
 
CHANGING A BOOKING 
A booking can only be changed to another property by treating the original booking as a cancellation (see our cancellation policy above). We may be able to alter the dates of a booking, subject to availabilty at a charge of £15. If this is not acceptable and you decide not to take the holiday it will be deemed you have cancelled the booking and any resulting charges will apply (see our cancellation policy above).
 
NON AVAILABILITY OF ACCOMMODATION
If due to circumstances beyond our control the property is unavailable because of fire, flooding etc..., all monies paid will be refunded in full and we will not be under any further liability to the hirer. 
 
LIABILITY
*The owners of the property do not accept any liability for any loss, damage, accident, injury, expense or inconvenience, whether to persons or property, which the tenants
or any other persons may suffer or incur arising out of, or in any way connected with the letting.
*Personal property left by the tenants can be forwarded to their home address at a minimum cost of £5 plus postage. Unclaimed items will be disposed of after 28 days.
*We cannot be held responsible for failure of public services (eg. water and electricity) and disturbance which is beyond our control.
*We cannot accept liability for events that occur outside our control, such as normal breakdown of domestic appliances, plumbing, wiring and damage resulting from exceptional weather conditions. Once advised of a problem we will take immediate action to try to effect a speedy solution, minimising inconvenience caused.
*Complaints/problems should be reported to us as soon as possible during occupation of the rented property. Any complaints received on departure or when you return home cannot be dealt with, as it should be appreciated that it is not possible to correct or investigate effectively at that time.  A charge may be made if a call out by an engineer or technician is considered unjustified.
*We cannot accept responsibility for work taking place outside the boundary of the property nor for any noise or nuisance arising from works over which we have no control.
*Whilst every effort has been made to describe as fully as possible the property, we cannot be held responsible for any disappointment caused where a guest has differing expectations to those in the description.
*We reserve the right to alter, delete amenities or facilities either advertised or previously available without prior notice.
*We reserve the right to amend our Terms and Conditions and prices/descriptions quoted on the website due to errors and/or omissions.
 

INSURANCE
We recommend that the Hirer takes out insurance to cover the cost of events such as losses, damage to personal belongings and cancellation.